Core invoice information
Seller’s legal or trading name and contact details.
Buyer’s correct business details.
Invoice number and transaction date.
Specific product descriptions, identifiers where available, quantities, unit prices, totals, and payment terms.
Commercially accurate shipping or billing information.
Consistency matters
Buyer details, payment records, purchase order, and shipment records should not contradict one another. Product names and quantities should be specific enough to connect the invoice to the goods received.
What an invoice does not prove
An invoice does not automatically prove brand authorization, marketplace eligibility, product profitability, or future availability. It also does not force a marketplace to approve an account or listing.
Recordkeeping
Retain the original invoice, quote, purchase order, payment evidence, correspondence, carrier records, and receiving documents. Do not edit a real invoice to fit a marketplace request; ask the issuer to correct genuine errors.
Questions buyers ask
Can ClearBrand guarantee Amazon will accept an invoice?
No. Amazon applies its own current policies and review standards.
Should the invoice use my business details?
It should accurately identify the real buyer in the transaction.
Can I remove prices or change quantities?
Do not alter transaction documents. Request a legitimate correction from the issuer if information is wrong.